TERMS & CONDITION

LAST UPDATED : 07-09-2023

Acceptance of Terms and Conditions

By using the website indretails.in (hereinafter referred to as "the Website"), you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use the Website.

Definitions

  • "We," "us," or "our" refers to IND RETAILS, the owner and operator of indretails.in.
  • "You" or "your" refers to the user or customer of the Website.
  • "Website" refers to indretails.in.

Buying and Selling

  • Online Transactions: We facilitate the buying and selling of various items through our Website. Any transaction conducted through the Website is subject to our Privacy Privacy Policy, Refund and Return Policy, and these Terms and Conditions.
  • Offline Transactions: We also sell items through our physical shop(s). Offline transactions are subject to the policies and terms mentioned in-store.

User Accounts

  • To use certain features of the Website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information, including your password.
  • You agree to provide accurate and complete information when creating your account and to update it promptly as needed.

Privacy

Your use of the Website is also governed by our Policy, which outlines how we collect, use, and protect your personal information.

Product Information

  • We make every effort to ensure that the product information on our Website is accurate. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions or other content on the Website.
  • Prices, promotions, and availability of products may change without notice.

Orders and Payments

  • When you place an order through our Website, you agree to provide accurate payment information and confirm that you are authorized to use the payment method provided.
  • We reserve the right to refuse or cancel any order at our discretion.

Shipping and Delivery

Details regarding shipping and delivery can be found in our Shipping Policy

Delivery and Returns

  • Delivery: We are committed to delivering your orders promptly and efficiently. Details regarding our delivery process, shipping methods, estimated delivery times, and associated costs can be found in our [Link to Shipping Policy]. Please review this policy before placing your order to understand the specific delivery terms that apply to your purchase.
  • Returns for Damaged Products: If you receive a damaged product due to transit, we will replace the damaged item if we have stock available. To initiate a return for a damaged product, please follow the instructions provided in our [Link to Return Process for Damaged Products]. This policy outlines the procedure and conditions for returning damaged items.
  • Return Eligibility: Please note that returns for reasons other than product damage during transit are generally not accepted. Our Return Process for Damaged Products policy provides specific information on eligibility criteria and the return process for damaged items.
  • Return Process for Damaged Products: To initiate a return for a damaged product, please follow the instructions provided in our [Link to Return Process for Damaged Products]. This typically involves contacting our customer support team, providing necessary information, and adhering to the specified return procedure for damaged items.
  • Exchanges: We offer product exchanges under the circumstance of receiving a damaged product during transit and only if we have stock available. Please review our [Link to Exchange Policy for Damaged Products] for information on exchange procedures and eligibility.
  • Return Shipping Costs: In the case of returning damaged products due to transit issues, we will cover the return shipping costs. Please consult our [Link to Return Process for Damaged Products] for detailed information regarding return shipping.

Intellectual Property

All content, including text, graphics, logos, and images, on the Website is the property of IND Retails and is protected by intellectual property laws.

Limitation of Liability

We are not liable for any indirect, consequential, special, or punitive damages arising from your use of the Website or any products purchased through the Website.

Termination

We reserve the right to terminate or suspend your account and access to the Website at our sole discretion, with or without notice.

Governing Law

These Terms and Conditions are governed by the laws of [Your Jurisdiction]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. The updated Terms and Conditions will be posted on the Website with the date of the last update.

Sharing of Order Details with Vendors

  • By using our Website, you consent to the sharing of your order details, including but not limited to your name, shipping address, and contact information, with our trusted vendors and suppliers for the purpose of fulfilling your orders and providing you with the best possible service.
  • We take data privacy seriously and ensure that our vendors adhere to strict confidentiality and data protection standards.
  • Your personal information will only be shared with vendors necessary for the completion of your order and will not be used for any other purposes without your explicit consent.
  • For more information on how we handle and protect your personal information, please refer to our [Link to Privacy Policy].

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at [Your Contact Information]. By using indretails.in, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.